Introduction
GoodDog is a popular dog walking and pet sitting service that has been operating since 2013. The company offers a variety of services, including dog walking, pet sitting, and overnight stays. GoodDog has been praised by customers for its reliable and convenient service, but there have also been some complaints about the company’s pricing and customer service.
GoodDog Customer Reviews
GoodDog has received over 100,000 customer reviews on various platforms, with an average rating of 4.5 out of 5 stars. The majority of customers are satisfied with GoodDog’s service, and many have praised the company’s walkers and sitters for their professionalism and care.
Here are some of the positive customer reviews of GoodDog:
- “I’ve been using GoodDog for over a year now and I’ve never had any problems. The walkers are always on time and they take great care of my dog.”
- “I love that I can book my dog’s walks and pet sitting appointments online. It’s so convenient and it gives me peace of mind knowing that my dog is being well cared for.”
- “The GoodDog walkers are always so friendly and they genuinely care about my dog. I know that he’s in good hands when he’s with them.”
GoodDog Customer Ratings
In addition to customer reviews, GoodDog has also received high ratings from several independent organizations. The company has been awarded the Angie’s List Super Service Award for five consecutive years, and it has also received an A+ rating from the Better Business Bureau.
Here is a breakdown of GoodDog’s ratings from various organizations:
| Organization | Rating |
|---|---|
| Angie’s List | Super Service Award (5 years) |
| Better Business Bureau | A+ |
| Consumers Advocate | 9.5 out of 10 |
| Trustpilot | 4.5 out of 5 stars |
GoodDog vs. Other Dog Walking and Pet Sitting Services
GoodDog is one of the most popular dog walking and pet sitting services in the United States. The company competes with a number of other providers, including Wag!, Rover, and Care.com.
Here is a comparison of GoodDog to other popular dog walking and pet sitting services:
| Feature | GoodDog | Wag! | Rover | Care.com |
|---|---|---|---|---|
| Number of walkers/sitters | Over 10,000 | Over 10,000 | Over 500,000 | Over 1 million |
| Average rating | 4.5 out of 5 stars | 4.3 out of 5 stars | 4.4 out of 5 stars | 4.2 out of 5 stars |
| Cost | $20-$30 per walk | $15-$25 per walk | $20-$35 per walk | $15-$30 per walk |
| Services offered | Dog walking, pet sitting, overnight stays | Dog walking, pet sitting, overnight stays | Dog walking, pet sitting, overnight stays, training | Dog walking, pet sitting, overnight stays, training, grooming |
GoodDog Pricing
GoodDog’s pricing is comparable to other dog walking and pet sitting services. The company offers a variety of pricing options, depending on the type of service and the length of time.
Here is a breakdown of GoodDog’s pricing:
| Service | Price |
|---|---|
| Dog walking (30 minutes) | $20-$30 |
| Dog walking (60 minutes) | $30-$40 |
| Pet sitting ( overnight) | $50-$70 |
| Pet sitting (24 hours) | $70-$90 |
GoodDog Customer Service
GoodDog offers customer service via phone, email, and chat. The company’s customer service team is available 24/7 to answer questions and resolve issues.
Here are some of the ways to contact GoodDog’s customer service team:
- Phone: 1-800-GOODDOG
- Email: [email protected]
- Chat: GoodDog’s website
Tips for Choosing a Dog Walking or Pet Sitting Service
When choosing a dog walking or pet sitting service, there are a few things to keep in mind:
- Do your research. Read customer reviews and ratings, and compare pricing and services from different providers.
- Ask for referrals. Talk to your friends, family, and neighbors about their experience with dog walking and pet sitting services.
- Interview potential providers. Ask about their experience, services, and pricing. Make sure you feel comfortable with the provider and that you trust them to care for your pet.
- Get a written agreement. Once you’ve chosen a provider, be sure to get a written agreement that outlines the services, pricing, and payment terms.
The Future of Dog Walking and Pet Sitting
The dog walking and pet sitting industry is growing rapidly. In the United States, the industry is expected to be worth $10 billion by 2025. The growth of the industry is being driven by a number of factors, including:
- The increasing number of pet owners.
- The increasing number of people who are working long hours and need someone to care for their pets during the day.
- The growing popularity of dog walking and pet sitting services.
The future of the dog walking and pet sitting industry is bright. The industry is expected to continue to grow in the years to come, and there will be a growing demand for dog walkers and pet sitters.
Conclusion
GoodDog is a reliable and convenient dog walking and pet sitting service. The company has received high ratings from customers and independent organizations. GoodDog’s pricing is comparable to other dog walking and pet sitting services, and the company offers a variety of services to meet the needs of pet owners.
When choosing a dog walking or pet sitting service, it is important to do your research and compare pricing and services from different providers. It is also important to ask for referrals and interview potential providers. Once you’ve chosen a provider, be sure to get a written agreement that outlines the services, pricing, and payment terms.
